UC Client

● Work from anywhere, anytime
● Enterprise contacts and user presence
● Softphone calling
● Click to call
● One, unified interface
● Chat (individual, group, and private)
● Eliminate costly, fragmented tools
● Zero configuration
● Video meetings with screensharing
● Call Center Console
● Productivity enhancement tools, e.g. tasks, notes
● Voicemail—vmail to email and vmail transcription
● Call Recording
● SMS/MMS

Mobile Application

● A desk phone in their pocket
● Fully connected, wherever they go
● Instant mobile onboarding (QR Code)
● Simplified mobile onboarding
● Enterprise contacts
● Make and take calls on the go (from anywhere in the world)
● Instant mobile onboarding (QR Code)

Voice features at-a-glance

● Unlimited calling local and long distance
● Contact Center with detailed analytics and reporting
● Multi-layer auto attendant(s)
● Dial By Name Directory
● Hot Desking
● Dynamic Caller ID
● Text enabled DIDs supporting SMS
● Find me/follow me (digital assistant)
● Call routing based on business hours, after hours and holiday hours
● Three and four digit dialing
● Speed Dial
● Page and Intercom
● Holiday routing and holiday auto attendant
● Caller ID Blocking
● Call Park
● Simultaneous ring
● Electronic faxing; fax to email
● Attended and unattended call transfer
● Call Forwarding
● Conference bridge
● Call hold; customized music on hold
● Commercial(s) on hold by location or call queue
● Busy lamp fields (BLF)

Stability features

● Automatic rerouting in the event of a power failure and/or Internet outage
● Geo-redundant infrastructure
● Prioritized voice (QOS) with router
● Remote configuration changes
● LTE Failover

Management features

● Admin portal
● Detailed call activity reporting
● Call history
● Paperless Invoices